Nexadata Free First Use Case Terms of Service

Last Updated: 9 October 2026

If you signed a separate Cover Page to access the Product with the same account, and that agreement has not ended, the terms below do not apply to you. Instead, your separate Cover Page applies to your use of the Product.

This Agreement is between the Provider and the Customer using the Product. This Agreement consists of: (1) the Order Form below and (2) the Framework Terms defined below.

If you are accessing or using the Product on behalf of your company, you represent that you are authorized to accept this Agreement on behalf of your company. By checking the acceptance box, Customer indicates its acceptance of this Agreement and agrees to be bound by its terms and conditions.

Framework Terms

This Order Form incorporates and is governed by the Framework Terms, made up of the Key Terms below and the Common Paper Cloud Service Agreement Standard Terms Version 2.1 (https://commonpaper.com/standards/cloud-service-agreement/2.1/), which are incorporated by reference. Any modifications to the Standard Terms made in this Cover Page will control over conflicts with the Standard Terms. Capitalized words have the meanings given in the Cover Page or the Standard Terms.

Section Updates

1.5 Customer Content

Provider does not copy, store, or use Customer Content beyond what is strictly necessary to execute Customer’s configured workflows within the Product. Provider will not transmit raw Customer Content to any external artificial intelligence or machine learning system, including any third-party large language model. All data ingestion, transformation, and execution involving Customer Content occurs exclusively within Provider’s platform. Customer is responsible for the accuracy and content of Customer Content.

1.6 Artificial Intelligence and Platform Orchestration

Provider utilizes a third-party large language model (currently Anthropic Claude) solely for reasoning tasks, including interpreting user intent, generating proposed pipeline configurations, and suggesting data workflows. Provider will notify Customer if the third-party large language model provider changes materially. The large language model does not execute data operations and does not process raw Customer Content. Natural language inputs submitted by Customer through the Product interface are processed by the large language model to generate proposed actions, which are then evaluated and executed exclusively by Provider’s platform.

Provider may use Usage Data, including tool usage patterns, feature frequency, and workflow combinations, to improve platform orchestration and the performance of Provider’s products and services. Customer authorizes Provider to process Usage Data for such purposes. Provider does not use Customer Content to train, fine-tune, or enhance any artificial intelligence or machine learning model.

Nothing in this section will reduce or limit Provider’s obligations regarding Personal Data that may be contained in Usage Data under Applicable Data Protection Laws. Due to the nature of artificial intelligence, outputs generated by AI-assisted features may be incomplete or inaccurate. Nexadata recommends that all AI-generated outputs be reviewed by a qualified user prior to execution or reliance.

6.3, 6.4, and 9: Free First Use Case Modifications

Sections 6.3 and 6.4 do not apply to the Free First Use Case. Notwithstanding Section 9, each party’s indemnification obligations are limited solely to the Covered Claims set forth in this Order Form. There are no Increased Claims or Unlimited Claims under this Agreement. Either party may terminate this Agreement for any or no reason upon thirty (30) days’ written notice to the other party.

Order Form

Cloud Service (“Product”): Nexadata is a no-code data integration and harmonization platform that enables business users to connect, transform, map, and analyze structured and unstructured data through AI-assisted workflows. Nexadata’s reasoning layer is powered by Anthropic Claude; all data transformations and workflow execution are performed deterministically by the Nexadata platform. Raw customer data is never processed by the language model. This Agreement covers the Free First Use Case as described below and must be fully accepted before Customer begins using the Product.

Order Date: The Effective Date.

Subscription Period: Beginning on the Effective Date and continuing until terminated by either party as set out in this Agreement. There is no fixed end date.

Cloud Service Fees: The Free First Use Case is provided at no cost to the Customer, with no time limit. No subscription fees, usage fees, or other charges apply to it.

Payment Process: No payment is required for the Free First Use Case. This field does not apply.

Non-Renewal Notice Period: Not applicable. The Free First Use Case continues until terminated.

Use Limitations: Customer may use the Cloud Service for one (1) Use Case, including in production and for live business operations. Customer may not resell the Cloud Service or use it to provide services to third parties. Nexadata reserves the right to impose reasonable usage limits to ensure fair and intended use of the Cloud Service.

Additional Use Cases: The Free First Use Case covers a single Use Case. When Customer is ready to add another, Customer will let Nexadata know at sales@nexadata.com, and the parties will put the additional Use Cases in place through Nexadata’s standard contracting process: a separate Order Form, executed through Common Paper and governed by the same Common Paper Cloud Service Agreement Standard Terms. Current pricing is published at nexadata.com/get-started. Until that Order Form is signed, this Agreement governs only the Free First Use Case, and the separate Order Form controls for everything it covers once signed.

Technical Support: Customers on the Free First Use Case receive email and in-app chat support with a guaranteed next-business-day response. Email inquiries can be sent to support@nexadata.com; the in-app chat interface is accessible directly within the platform at app.nexadata.com.

Self-service resources are available in our documentation library at docs.nexadata.com, covering setup guidance, product features, and best practices. Platform availability and performance can be monitored at any time at status.nexadata.com.

Service Level Agreement: Nexadata will use commercially reasonable efforts to maintain the Cloud Service with minimal errors and interruptions. As the Free First Use Case is provided at no cost, no service level credits or fee refunds apply. In the event of material or persistent service disruptions, Customer may terminate this Order Form upon written notice to Nexadata.

Key Terms

Term	Definition
Customer	The company or person who accesses or uses the Product. If the person accepting this Agreement is doing so on behalf of a company, “Customer” means that company.
Product	The Cloud Service as described above.
Provider	Nexadata, Inc.
Use Case	A single business process Customer runs on the Product: connecting and harmonizing data from a defined set of source applications, then loading it to a target system. A Use Case can support any line of business.
Free First Use Case	Customer’s first Use Case on the Product, provided at no cost under this Agreement.
Effective Date	The date Customer first accepts this Agreement.
Governing Law	The laws of the State of Delaware.
Chosen Courts	The state or federal courts located in Delaware.

Covered Claims

Provider Covered Claims: Any action, proceeding, or claim alleging that the Cloud Service, when used by Customer in accordance with the terms of this Agreement, violates, misappropriates, or otherwise infringes any third party’s intellectual property or proprietary rights.

Customer Covered Claims: Any action, proceeding, or claim alleging that (1) Customer Content, when used in accordance with the terms of this Agreement, violates, misappropriates, or otherwise infringes any third party’s intellectual property or proprietary rights; or (2) results from Customer’s breach or alleged breach of Section 2.1 (Restrictions on Customer).

General Cap Amount: USD $1,000.

Notice Address:

For Provider: legal@nexadata.com
For Customer: The main email address on the Customer’s account.

Security Policy

Provider will use commercially reasonable efforts to secure the Cloud Service from unauthorized access, alteration, or use, and other unlawful tampering. Nexadata’s security posture and compliance documentation are available at our Trust Center. Nexadata is SOC 2 Type 2 certified. Certification documentation is available upon request.